The Telstra IP Telephony Resource Centre provides a wealth of resources for you - whether you are a Phone user, Receptionist, Call Centre operator or Customer Administrator
Find out about the recent changes to the TIPT service.
Telstra IP Telephony provides phone users new ways of managing their services through the combination of handsets, desktop clients, personal web pages and voice messaging to provide greater power, control and flexibility in communicating with others.
Telstra IP Telephony provides receptionists new ways of managing and screening inbound calls through a PC based Console application, specifically developed for receptionists and attendants to provide greater power, control and flexibility.
The Telstra IP Telephony Call Centre provides a mechanism for incoming calls to be queued and distributed to Agents. The Call Centre Supervisor has management capabilities to monitor and assist Agents, and to manage the queued calls in real time.
Telstra IP Telephony gives customers greater control over their service through an easy to use Web Portal. Customers can perform administrative tasks, configure features in real-time and manage day to day tasks of their business’ IP Telephony service
Download Telstra IP Telephony desktop client applications, such as Telstra Telephony Toolbar, miReception, Call Centre, Adobe Flash and Oracle Java, which add flexibility and advanced features to your Telstra IP Telephony service.
Telstra is updating the Telstra IP Telephony (TIPT) platform with new features and enhancements to features.
Find the answers to customers' frequently asked questions about Telstra IP Telephony
The Minimum Hardware and Software Requirements for the Telstra IP Telephony clients
Use this quick suite of tests to confirm your network is ready for your TIPT installation.